Privacy Policy

At JessenGuitar.shop, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, purchase guitar coaching services, or contact us.

1. Information We Collect

We may collect personal information when you visit our website, submit a contact form, purchase or book a guitar coaching session, contact us by email or phone, or request customer support.

The information we may collect includes:

Full name
Email address
Phone number
Billing details
Payment confirmation details
Selected coaching plan or service
Preferred lesson time or availability
Messages or notes you send to us

We may also collect basic technical information such as browser type, device type, IP address, and website activity to help improve the website experience.

2. How We Use Your Information

We use your information to:

Process your coaching order
Confirm your payment
Schedule your guitar lesson
Send Google Meet or Zoom meeting details
Communicate with you about your session
Provide customer support
Respond to questions or requests
Improve our website and services
Prevent fraud or unauthorized activity

3. Payments

JessenGuitar.shop accepts payments through PayPal. Payment information is processed securely by PayPal or another approved payment processor. We do not store your full PayPal login details, full credit card number, or sensitive payment information on our website.

4. Online Coaching Sessions

Our guitar coaching services are delivered online through Google Meet or Zoom. We may use your email address or phone number to send meeting links, appointment confirmations, reminders, and service updates.

5. Sharing of Information

We do not sell or rent your personal information. We may share limited information only when necessary to process payments, schedule and deliver online coaching sessions, provide customer support, comply with legal requirements, or protect our business, website, or customers.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online platform can guarantee 100% security.

7. Your Rights

You may contact us to request that we update, correct, or delete your personal information where legally allowed.

8. Contact Information

JessenGuitar.shop
Email: ELIZABETHJESSEN11@hotmail.com
Phone: +1 (865) 321-0926
Address: 4834 WREN Drive, Saint Cloud, FL 34772-7529, United States